1. Do you have a receipt of the payment?
If so, check the Vehicle licence plate that you paid against, sometimes numbers and letters get mixed up and the letter “O” may be entered accidentally instead of the number “0”. If you have a copy of the receipt and can see the error please forward a copy of the receipt with your query to Pierse Fitzgibbon Solicitors or contact the office on 0818 313 100 where we will investigate the matter further.
2. Did you pay for the toll on time?
You have until 8pm on the following day to pay for your journey. If this deadline passes and you have not made payment at any Payzone outlet, online at www.eflow.ie or with the eFlow call centre (0818 50 10 50) Monday to Friday 08:00 – 21:00 Saturday and Sunday 10:00 – 18:30, a Standard Toll Request for payment (STR) will be issued to the address registered to your vehicle.