Many of us love to shop online, and with such events as the January Sales gaining much publicity, more of us are putting our trust in online sellers of goods and services based elsewhere in the EU/EEA and beyond. While this can be beneficial, there are pitfalls and obstacles for […]
Tag: Consumer Rights
Refunds and Returns: What to do when online orders fail to deliver
Christmas shopping online is supposed to be easy, convenient and risk free. What are your rights if presents don’t turn up, are faulty when they do, or you just don’t like them?
Welcome Protections for Online Customers
The 2011 Consumer Rights Directive was recognised in Irish law in December 2013 by the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013. The regulations introduce important changes to consumer law affecting e-commerce businesses and they will come into operation on 13th June 2014. The objective of the […]